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During short breaks of 1 day to 3 months from OLG.ca, all communications and lottery subscriptions will be paused. For longer breaks, communications and subscriptions will be cancelled until the player opts back in to receive them. That’s why players who take a break from Casinos or Charitable Gaming Centres will also be removed from OLG marketing lists, until they opt back in to receive them. OLG shall have the right to suspend a Player Account at any time in its sole discretion (a “Suspended Account”).

When it comes to depositing your funds and withdrawing your winnings at an online casino or betting site, there are typically tons of options available, such as debit cards, eWallets or pay-by-phone bill services. Once you’ve chosen the payment method you wish to use, you can easily transfer money to and from your accounts using the site’s banking portal. Deposits are instant, but withdrawals, depending on the service, tend to take anywhere from 1-7 days. In this age of technological breakthroughs, there is no reason why customer service can’t be top-notch. Ensure that there is a live chat option, or at least 24-hour toll-free calls in case you experience any trouble when opening an account or playing online games. You can also read reviews about the online casino to see if their customer support is up to scratch or send a test message to the casino to find out how quick their response time is.

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You’ll need a highly responsive support team, available 24/7 and trained in how to handle the most common customer complaints. It’s also a good idea to have a separate department providing personalized care for VIPs. Additionally, your customer support staff must be multilingual — at the very least, they must speak the same language as the target market.

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OLG may from time to time limit the number of withdrawals of Unutilized Funds by a Player that a Player can make during a specified period of time. As of the date of this Agreement, a Player is permitted to make only one withdrawal of Unutilized Funds per day. OLG may from time to time specify minimum and maximum withdrawal amounts applicable to Player Accounts.

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Gambling.com’s Responsible Gambling Center is a source for responsible gambling education, guidance and access to further resources. Three New York City-area casino licenses won’t be issued until at least 2023. Gambling.com analyses the latest betting odds on Cristiano Ronaldo’s next move.

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